Privacy Policy

1.Introduction

Talon Outdoor Limited ("Talon") is the Data Controller of certain personal information about you, known as your "Personal Data").

Talon is committed to protecting the security and confidentiality of all Personal Data, in respect of individuals, which it receives and handles in the course of its business in line with the General Data Protection Regulation and Data Protection Act 2018 (together the "Data Protection Laws"). This Privacy Policy sets out how Talon collects, processes and manages the Personal Data that it receives.

2.What data do we collect

From you: in the course of our business, we may request that you supply us with Personal Data. For example, when you want us to provide you with information or services. In these circumstances we are collecting Personal Data for the purposes of carrying out a contract for services for you.

From other sources: In addition, we may collect information about how you use our website, social media, marketing channels and from the devices you use to access the website. This may be collected on the basis of our legitimate interests (as set out for fully below).

The Personal Data requested and collected may include but is not limited to:

  • Name
  • Email address
  • Postal address
  • Telephone number
  • Bank account details
  • IP address (a unique identifier for your computer or other device)
  • Mobile device ID
  • Details of financial or accounting transactions, including billing information and/or delivery address information
  • Marketing preferences

Data collected from the website is linked to cookies which we receive and process.

We do not collect Sensitive Personal Data (including, for example, information on race or ethnic origin, political or religious beliefs, trade union membership, physical or mental health, criminal record or other sensitive issues) except to the extent that any such information may be appropriate as part of Talon’s recruitment processes as an equal opportunities employer.

To the extent that any Sensitive Personal Data is collected, we will collected this either on the basis of specific consent or where necessary for assessing your working capacity or otherwise because we have to by law.Talon will only disclose Sensitive Personal Data to trusted third parties where such disclosure is with the individual’s specific consent. We also have additional security measures in place to protect Sensitive Personal Data and its confidentiality.

If you have reason to believe that any Personal Data that we have about you is out of date or inaccurate, please contact us using the contact details below, so that we can arrange for this to be amended, as set out at paragraph 4 below.

3. Why do we collect Personal Data

We collect and process Personal Data generally, for the contractual provision of our services or for the purposes of our legitimate business interests. We balance our legitimate interests against the impact on you, considering particularly that both you and we benefit from the effective operation of Talon and we ensure that our processing of your Personal Data does not unreasonably intrude on your privacy.

Such legitimate business interests may include, but are not limited to:

- responding to requests, questions and comments;

- operating, evaluating and improving our business

- performing data analyses and other processing (including market and consumer research and trend analysis);

- protecting against, identifying and preventing fraud and other criminal activity, claims and other liabilities;

- complying with and enforcing applicable legal requirements; and

- evaluating your interest in employment with Talon and contacting you regarding possible employment

We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection, for example where we need to collect Sensitive Personal Data from you.

Talon may also use third-party web analytics services (such as, for example, Google Analytics) on our website and social media channels. The analytics providers that administer these services use technologies such as cookies, to help us analyse how visitors use the website.

4. Your rights

Under the Data Protection Laws, you have a number of important rights in respect of Personal Data that we hold about you.

- To object to our processing of your Personal Data, including profiling. If you raise an objection to this, we will stop processing the data, unless we can show compelling legitimate grounds to continue that processing;

- To access your Personal Data. On request, we are required to provide you with information that we hold on you, including a description and copy of the Personal Data (see 12 below), and why we are processing it

- To request erasure of your Personal Data in certain circumstances, for example, where we no longer have the right to process information, but this will not apply where the data is required for legal purposes, or for legitimate business purposes (such as research or statistical purposes).

- To request correction or updating of the Personal Data that we hold about you that is factually inaccurate;

- To request the restriction of our processing of your Personal Data in some situations, for example where the processing is unlawful and you oppose the erasure of Personal Data and request restriction instead, or where you contest the accuracy of the Personal Data.

- To withdraw your consent to our use of your Personal Data, where we process your Personal Data based on your consent.If you do withdraw consent, that will not affect the lawfulness of what we have done with your Personal Data before you withdrew consent;

- To seek portability of your Personal Data, where we process your personal data on the basis of consent and automated processing is carried out.

- To contact the Information Commissioners Office with any concerns about our collection or use of your Personal Data. If we cannot resolve your questions or concerns, you also have the right to seek remedy before a UK court.

If you wish to exercise any of your rights in relation to Personal Data, please contact us on privacy@talonoutdoor.com. To the extent you are entitled to engage the above rights, your request will be dealt with promptly and generally within one month from when we receive your request and free of charge, except in extenuating circumstances (for example in the case of excessively large requests). If such extenuating circumstances means we are unable to comply with your request within one month, we will tell you as soon as possible about this delay.

5. How do we store Personal Data

Talon holds Personal Data in a combination of electronic and hard copy files, and may also store Personal Data with a third-party data storage provider. We take reasonable steps, including the use of secure storage, to ensure that the personal data we hold is protected from misuse, loss, unauthorised access, modification or disclosure. Where we store Personal Data with a third-party data storage provider, we require them to keep it secure and only use, or make it available to us, for the purpose for which it was provided.

6. Retention of Personal Data

The period for which we may retain Personal Data will depend on the purposes for which the information was collected, but we will not keep the Personal Data for longer than is necessary for the purposes for which it was provided, unless we are required by law or we have other legitimate interests (for example regulatory compliance) which requires us to keep it longer.

Where we process your Personal Data for the contractual provision of our services, we will hold your Personal Data for 7 years following the completion of the contract for services with you.

Where we process your Personal Data on the basis of our legitimate interests, we will hold your Personal Data for 3 years following our last contact with you.

7. How do we protect Personal Data

Personal Data is kept confidential, secure and up to date, through a range of physical, technical, administrative and operational safeguards that are designed to prevent loss, disclosure and unauthorised access (by both employees and third parties). We also take reasonable steps to ensure that third parties that we deal with, have similar safeguards to ensure that any Personal Data is protected.

Talon uses a third-party service to help maintain the security and performance of the Talon website. As part of this service, the third party processes the IP addresses of visitors to the site, but these IP addresses are not tied to any other form of identification. This monitoring protects the website from malicious attacks.

Notwithstanding the security measures taken, and although we will do our best to protect personal data, complete security cannot be guaranteed. For example, the transmission of information via the internet is not completely secure. Therefore any sharing of Data by you needs to be at your own risk.

8. Transfer of Personal Data

Talon operates on a global basis and we may therefore need to transfer Personal Data to group companies and trusted third-parties in other countries, including the US and other countries outside the European Union. To the extent that we make such transfers, we take all necessary steps to ensure that there are adequate safeguards in place to protect the security and confidentiality of the information transferred in accordance with this Privacy Policy.

Personal Data may be transferred to other group companies and trusted third parties outside the UK, but the Lead Supervisory Authority in respect of cross border transfers to and from Talon will be the Information Commissioner’s Office (ICO) in the United Kingdom.

9. What Personal Data do we share

Talon does not sell or otherwise share Personal Data, except as set out in this Privacy Policy. While we may share some limited Personal Data with trusted third parties who perform services on our behalf, these third parties are only authorised to use the information to perform the relevant services or comply with legal requirements.

In addition, Talon may disclose information to third –parties in certain other limited circumstances, as follows:

- if we are required to do so by law or legal process,

- to law enforcement authorities or other government officials based on a lawful disclosure request, or

- if we believe disclosure is necessary in connection with an investigation of suspected or actual fraudulent or illegal activity.

In the event that Talon sells or buys any business or assets, we reserve the right to disclose Personal Data to the prospective buyer or seller of such business or assets, subject to their being appropriate confidentiality provisions in place.

10. Our responsibility for website links

The Talon website may contain links to other non-Talon websites. However, when you select a link to a third-party website, you will be leaving the Talon website and this Privacy Policy does not cover any data collected through any other website. Any information that you disclose on the third-party site will be governed by that site's Privacy Policy. Talon is not responsible or liable for the privacy practices or policies of any websites not operated by Talon.

11. Under 13 Year Olds

Talon’s services, including its website, are designed for a general audience, but it is not our intention to attract children under 13 to our website, social media, or other marketing channels, and we do not knowingly collect or process Personal Data relating to any person under the age of 13. We would discourage children under the age of 13 from using our website social media or other marketing channels, or from providing any Personal Data to the company.

12. What to do if your information or choices change

If you wish to update your Personal Data, make changes to your preferences, no longer wish to receive information that you have requested or if you have any queries about how we use your Personal Data, please contact us on privacy@talonoutdoor.com . We will take action to make any changes requested as soon as we reasonably can.

13. Changes to Privacy Policy

This Privacy Policy is subject to periodic review and update. Such updates may take place with immediate effect and without notice, to reflect changes in legislation, best practice and other changes to the treatment of personal data, but we will endeavour to highlight any significant changes to the policy through a notice on the company’s website. Continued use of the website or social media channels, or further provision of Personal Data will be taken to mean that you accept the changes to the Privacy Policy.

14. Contact us

If you have any questions or comments in relation to this policy, or if you would like to update any information we may have about you or your preferences, please contact us by email on privacy@talonoutdoor.com or write to us at: Privacy and Data Protection Talon Outdoor Limited Holden House (2nd Floor) 57 Rathbone Place London W1T 1JU

15. Applicable Law

This privacy policy is governed and construed in accordance with English law.

16. Further information

If you require further information on privacy and data protection generally, please visit the ICO website which oversees data protection compliance in the UK: ico.org.uk

Last updated 30th August 2018.

Corporate Social Responsbility

Modern Slavery Act Statement

This statement is published in accordance with the Modern Slavery act 2015 for the year ended 31 December 2018. Talon recognises that we have a responsibility to prevent modern slavery and human trafficking from existing in either our business or our supply chain.

While we believe that both the business and the industry sector in which we operate are relatively low risk, and we have not identified any modern slavery concerns during the 2017 review, this statement reflects and sets out our commitment to developing and implementing policies and practices to ensure that we do not allow modern slavery and human trafficking to take place in our business or supply chain.

Our Business

Talon is an independent specialist media agency operating primarily in the UK out-of-home advertising sector. We work with advertisers, advertising agencies and media owners to deliver industry leading advertising campaigns across a range of formats.

The main office for the business is in London –with centralised management, recruitment and procurement functions - but we provide services across the UK as well as in a number of international markets. It is our intention to expand the scope of our international activities further and any due diligence in relation to this will include ensuring the prevention of modern slavery and human trafficking within these expanded operations.

Our supply chain

The company has established strong, long-term relationships across our supply chain. We believe that this ensures the standards of our services remain at the highest level and we work closely with these suppliers to achieve this. As part of this, we believe that these long-term relationships ensure that there is no slavery or human trafficking in our supply chain and we will look to develop this further

Policies

Talon has clear employment policies and process in place including policies to help protect individuals from exploitation. The employment policies include carrying out identity checks on new employees, ensuring that new workers have the right to work in the UK and maintaining copies of the relevant identity documentation.

We also have a whistle-blowing policy in place, which encourages our employees to report any wrongdoing in our business, including any matters related to modern slavery or human trafficking. If we receive any reports in relation to whistle-blowing such matters will be fully investigated and the appropriate action taken.

We expect our suppliers to have appropriate anti-slavery and human trafficking policies and processes and we are taking steps to ensure that the key contractual relationships reflect this requirement. We will be carrying out a risk assessment of our key suppliers on an annual basis and will address any areas of concern with them.

As part of ensuring continuous improvement, Talon will review its policies on an annual basis to ensure that these reflect best practice and the policies will be updated as required.

Training

To ensure that there is an understanding of the risks of modern slavery and human trafficking, all member of the senior management team have been briefed on the subject and training is being provided to relevant members of our team involved in managing our supply chain relationships.

Eric Newnham

CEO

Talon Outdoor Limited’s approach to Tax

Our Business

Talon is an independent specialist media agency operating primarily in the UK out-of-home advertising sector. We work with advertisers, advertising agencies and media owners to deliver industry leading advertising campaigns across a range of formats.

The main office for the business is in London –with centralised management, recruitment and procurement functions - but we provide services across the UK as well as in a number of international markets. Talon is committed to complying with tax laws in a responsible manner and having open and constructive relationships with tax Authorities. Talon’s head Office is based in the UK and will remain a UK Tax resident company.

1. Tax Planning

We adhere to relevant tax law and we seek to minimise the risk of uncertainty or disputes.

We engage in efficient tax planning that supports our business and reflects commercial and economic activity and we do not engage in artificial tax arrangements.

Talon ensures its tax planning is aligned with its business activity. Talon will, where it is reasonable and appropriate to do so, take steps to reduce its tax liabilities. It will claim properly available allowances, deductions, relief, incentives, exemptions and credits where it is beneficial to do so.

2. Relationships with Governments

We seek to build and sustain relationships with governments and fiscal authorities that are constructive and based on mutual respect. We work collaboratively wherever possible with fiscal authorities to resolve disputes in a timely manner and we strive to achieve early agreement and certainty.

3. Transparency

We support the principle behind greater transparency and Talon engages with Tax authorities in its relevant jurisdictions in a constructive, timely and transparent way. All disclosure and clearance requirements are adhered to.

4. Tax risk management and Governance

We report on a periodic basis to our third party Tax experts on how our taxes are managed, monitored and assured and on improvements that are being made. In this way Talon is provided with governance and oversight of Tax risks and Legislative changes.

Our Policies and procedures support Talon Outdoor Limited’s approach to Tax.

Further Information

We review our approach to tax annually. It was last approved on 13th December 2018. You can email us on approachtotax@talonoutdoor.com .

Cookie Policy

We ask that you read this cookie policy carefully as it contains important information on who we are and our use of cookies or similar technologies on our website. This policy should be read together with our privacy policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities in the event you have a complaint.

Who we are

This website is operated by Talon Outdoor Limited ("Talon"). For more information see our About Us page.

Our website

This cookie policy relates to your use of our website: www.plexusoutdoor.com .

Cookies

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

Our use of cookies

We use cookies on this website to:

  • recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
  • obtain information about your preferences and use of our website;
  • carry out research and statistical analysis to help improve our content, and to help us better understand our users’ requirements; and
  • target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests; and
  • make your online experience more efficient and enjoyable.

Types of cookies

The cookies we place on your device fall into the following categories:

Session cookies—these allow our website to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your device afterwards.

Persistent cookies—these are stored on your device in between browser sessions. These allow your preferences or actions across our website to be remembered. These will remain on your device until they expire, or you delete them from your cache

Strictly necessary cookies—these cookies are essential for you to be able to navigate our website and use its features. Without these cookies, the services you have asked for could not be provided

Performance cookies—these cookies collect information about how you use our website, eg which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous, and is only used to improve how our website works

Functionality cookies—these cookies allow our website to remember the choices you make (such as your user name, language, last action and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and cannot track your browsing activity on other websites

The cookies we use
Consent to use cookies

We will ask for your permission (consent) to place cookies or other similar technologies on your device, except where these are essential for us to provide you with a service that you have requested.

There is a notice on our home page which describes how we use cookies and requests your consent to place cookies on your device.

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/

How to contact us

Please contact us if you have any questions about this cookie policy or the information we hold about you.

If you wish to contact us please send an email to privacy@talonoutdoor.com , write to Talon, Holden House, 57 Rathbone Place, London W1T 1JU.